All orders are shipped from the Netherlands using our special undetectable ( 99.9% effective :) ) packaging method: anti-odor spray, mylar bag, and a secret decoy. If you spend more than USD 208.00, we recommend Express shipping—this will ensure your goods reach you safely and as quickly as possible.

Standard NO TRACKING:

• Cost USD 9.26
• No tracking is available.
• Delivery is NOT guaranteed
• EU orders take 3-7 working days to arrive
• Outside EU orders take an average of 7-15 working days to arrive
• No re-ships are offered with this method. As always, if you are concerned then you need to select a tracked method. If you select this shipping method and your order does not arrive we will not re-ship the order.

Standard w/ TRACKING

• Cost USD 18.62
• Trackable service
• Packages take average of 5-7 working days
• Most popular choice for U.S. customers
• 1 free re-ship available for unsuccessful delivery.

Express w/ TRACKING

• Cost USD 41.50
• ‘Next Day’ for most EU destinations and 2-5 days to most worldwide destinations
• Fully tracked
• Signature required upon delivery
• 1 free re-ship available if undelivered
• We use UPS, DHL or FedEx on this method (depends on the destination country & our other logistics dynamics)
• Do not select this if you are concerned about signature (signature can be used as evidence by law enforcement officials if you get busted)

General Shipping Information

Delivery Timescales - Most services should arrive within 2 working day to most countries in the E.U. This timeframe is subject to change over Christmas, Easter and peak shopping periods, and we take no responsibility for delays that are caused by extreme weather conditions.

Tracking details – If a tracking number is available, this will be provided to you on Order Tracking screen.

Re-shipping of lost orders – At least one single re-ship of order is available, provided that you have chosen a tracked option. We make no exceptions to this rule, and so it is vital that you choose a tracked method of shipping if you want full peace of mind. If you choose an untracked method then we will not re-ship the order. It's that simple. We will re-ship your order after 14 working days for EU detsinations and after 28 working days for all other detsinations.

If you have any questions or special requests relating to shipping your order, please submit a ticket via our helpdesk and one of our agents will reply to you as soon as they can - it’s always worth asking us if there is anything in particular you have in mind.